1. Information We Collect

Depending on your use of the Service, we may collect:

Account Information

• Name or nickname
• Email address
• Telephone number
• Password (encrypted)

Profile Information

• Profile photo
• Biography
• Preferred language
• Age range
• General location

Dog Information

• Dog name
• Breed
• Age
• Temperament
• Photos and videos
• Vaccination status (if provided)
• Behavioral information

Usage Information

• Device information
• IP address
• Browser type
• Operating system
• App version
• Crash logs
• Usage analytics

2. Location Information

The Service uses location information to facilitate matching.

Depending on your settings, we may collect:

• Approximate location
• Precise GPS location
• Background location (only where separately authorized)

Users may disable location access through their device settings, although certain features may become unavailable.

3. How We Use Information

We use collected information to:

• operate the Service;
• create and manage user accounts;
• facilitate Petting Sessions;
• improve user safety;
• verify identity;
• prevent fraud and abuse;
• provide customer support;
• improve our products;
• comply with legal obligations.

4. Dog Information

Information relating to registered dogs is used solely for operating the Service, improving matching quality, and promoting dog welfare.

Users should ensure that all information provided regarding a dog is accurate and kept up to date.

5. Identity Verification

goodboy may collect identity verification information, including government-issued identification documents, facial verification data, and payment verification information, where necessary to improve safety and prevent fraud.

Identity verification information is used only for verification and security purposes.

6. AI and Safety Monitoring

To maintain a safe community, goodboy may use automated systems and artificial intelligence to detect fraud, abusive behavior, spam, suspicious activities, or other conduct that may violate our Terms of Service.

Where appropriate, significant enforcement decisions are reviewed by human personnel.

7. Sharing of Information

goodboy does not sell Users' personal information.

We may share personal information only in the following circumstances:

• with service providers that support the operation of the Service (such as cloud hosting, payment processing, customer support, analytics, and identity verification);
• when required by applicable law, court order, or lawful request from a government authority;
• to protect the safety, rights, or property of Users, dogs, or goodboy;
• in connection with a merger, acquisition, financing, or sale of all or part of our business, subject to appropriate confidentiality obligations.

We require third-party service providers to process personal information only as instructed and to maintain appropriate security measures.

8. International Data Transfers

Because goodboy may use globally distributed infrastructure, your personal information may be transferred to and processed in countries outside Japan.

When we transfer personal information internationally, we implement appropriate safeguards required under applicable law, such as contractual protections, technical safeguards, or other legally recognized transfer mechanisms.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

• provide the Service;
• comply with legal obligations;
• resolve disputes;
• enforce our agreements;
• improve safety and security.

When information is no longer required, we will delete or anonymize it, unless retention is required by law.

10. Your Rights

Subject to applicable law, Users may have the right to:

• access their personal information;
• request correction of inaccurate information;
• request deletion of personal information;
• request restriction of processing;
• request portability of certain information;
• object to certain processing activities.

Requests may be submitted through the contact methods provided by goodboy.

We may verify your identity before responding to such requests.

11. Cookies and Analytics

goodboy may use cookies, device identifiers, and similar technologies to:

• remember user preferences;
• improve performance;
• analyze usage;
• detect fraud;
• maintain security.

Where required by law, Users will be provided with appropriate choices regarding the use of cookies.

12. Security

goodboy implements reasonable administrative, technical, and organizational measures designed to protect personal information.

Examples include:

• encryption of sensitive information;
• secure authentication;
• access controls;
• audit logging;
• regular security reviews.

No system is completely secure. Users are encouraged to protect their account credentials and notify goodboy immediately of any suspected unauthorized access.

13. Children's Privacy

The Service is intended for individuals who meet the minimum age requirements set forth in the Terms of Service.

If we become aware that personal information has been collected from a child without appropriate authorization where required by law, we will take reasonable steps to delete such information.

14. Changes to this Privacy Policy and Contact

goodboy may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.

Material changes will be communicated through the Service or by other appropriate means.

If you have questions or requests regarding this Privacy Policy, please contact us through the support channels provided within the Service or on our official website.